Camden Living Rent Survey

Page 1 of 3

Closes 1 Apr 2022

Introduction

1. Where do you live?
2. Size of your property?
(Required)
3. Overall, how have you found being a Camden Living Rent tenant?
4. Taking everything into account, how satisfied or dissatisfied are you with the service provided by Camden Living? Please tick on box only
(Required)
5. How satisfied or dissatisfied are you with the overall quality of your home? Please tick one box only
(Required)
6. How satisfied or dissatisfied are you with your neighbourhood as a place to live? Please tick one box only
(Required)
7. To what extent are any of the following a problem in your neighbourhood? Please tick one box for each response
(Required)
8. How satisfied or dissatisfied are you with the overall appearance of your neighbourhood?
9. Thinking about the property, block or scheme where you live, how satisfied or dissatisfied are you with the following estate services? Please tick one box only for each response
(Required)
10. Which of the following Council services do you consider to be priorities? Please tick up to three boxes
(Required)
11. Have you already used or are planning to use the online resident portal "Camden Account"? Please tick one box for each response
(Required)
12. If not, would you like more information on using the Camden Account?

You can find out more about the Camden account on our website - camden.gov.uk/camdenaccount

13. Generally, how satisfied or dissatisfied are you with the way Camden Living deals with repairs and maintenance? Please tick one box only
(Required)
14. How satisfied or dissatisfied are you with the way Camden Living deals with the following? Please tick one box only for each response
(Required)
15. Do you have any other comments you'd like to make about Camden Living and Camden Housing Services?

We want to make our services better for people from all backgrounds. To help us do this, we would be grateful if you could provide us with some information about yourself.

We don't look at information on individual people, but look at what we know about our customers from different groups to see how we can better meet their needs.

We keep information safely and comply with the General Data Protection Regulation (GDPR). You don't have to answer all of the questions and the questions you answer or do not answer will in no way affect the service you receive.

16. What is your age and gender?
17. What is your ethnic group?
18. Do you consider yourself to have have a disability? (i.e. that you have a physical or mental impairment which has a substantial and long-term adverse effect on your ability to carry out normal day-to-day tasks). Please tick one box only
19. Camden Living would welcome the opportunity to see your individual answers and comments. Would you be happy for your individual responses to be attributed to you when being reviewed by Camden Council? Please tick one box only
20. Are you happy for Camden Living to contact you to to follow up any of the answers you have given in this survey? Please tick one box only