Camden Draft Freight and Servicing Action Plan

Closed 22 Mar 2024

Opened 20 Feb 2024


Help us reshape Camden’s freight and servicing network to support Camden’s inclusive and sustainable economy and help transform Camden’s streets to create safe and healthy places for everyone.

Every day, thousands of deliveries are made to Camden businesses, residents, shops, schools, hospitals, universities, and other institutions to provide the essential goods and services that everyone needs. Deliveries, servicing, and freight are the lifeblood of the economy, and without them London, and Camden, would come to a halt.

Camden’s transport network is complex and is made up of roads, rail, and waterways. All these modes have a capacity to carry services and freight. However, most deliveries are made by road: in London, 90% of all goods handled are transported by the road network, with almost 80,000 freight vehicles, ranging from small vans to heavy goods vehicles, entering Camden every day. 

Camden Draft Freight and Servicing Action Plan: A Sustainable Solution for Residents, Businesses, and Organisations

The Freight and Servicing Action Plan (FSAP) helps meet the objectives set out in the Camden Transport Strategy, which was developed after public consultation and reviewing feedback from residents. The FSAP outlines the measures we have already taken and future actions we plan to implement to make freight sand servicing journeys safer, cleaner, and more sustainable. 

Our plan follows the three principles of effective freight and servicing management: reduce, remode, and retime.

Reduce, Reduce the number of vehicles and trips associated with freight and servicing. Remode transfer freight operations to low-emission alternatives, such as pedestrian portering, cargo bikes, electric vehicles, and rail- and water-based transport. Retime reschedule freight operations outside of peak hours

The actions in the plan set out how we can work with businesses, organisations, residents and the freight and servicing industry, to ensure that goods and services continue to be delivered on time, but in more safe, efficient and sustainable ways. By changing the way we manage freight, we can reduce the number of vehicles on our streets, provide more space for walking and cycling, and create a safer, greener and cleaner borough for everyone.  

To make sure the FSAP supports all the freight, servicing, and delivery needs of our diverse community, we want your feedback before we finalise it.  

For more information on the FSAP and how it affects you, have a look through the draft plan and relevant information sheets below. 

Why your views matter

Everyone at some point receives deliveries, or needs a service visit, and efficient deliveries and services are integral for our businesses to continue running. Deliveries, servicing, and freight by road, however, present challenges that affect the health and wellbeing of people in Camden while also being critical to the operation of businesses and organisations across the Borough. Your views will help us develop a clear plan to deal with these challenges better and unlock opportunities for economic growth. 

Come and speak with us

Our council officers will hold two online public engagement webinars to discuss the draft Freight and Servicing Action Plan.

Webinars will be held on: 

  • 12 March 2024 from 4pm to 5pm (Join here with passcode 996452) 

  • 13 March 2024 from 10am to 11am (Join here with passcode 175043)

If you are unable to attend either of the webinars but would still like to speak with us, write to us at 

For information on how we will use data collected from this consultation read our privacy statement: Data protection, privacy and cookies - Camden Council

What happens next

Feedback from this consultation will be analysed and considered in the production of the final FSAP. 


  • All Areas


  • Black and minority ethnic groups
  • Businesses
  • Carers
  • Community and voluntary groups
  • Council staff
  • Council tenants
  • Councillors
  • Disabled people
  • Emergency services
  • Faith communities
  • Health service users
  • Landlords
  • Leaseholders
  • Lesbian, gay, bisexual and transgender groups
  • Local groups and organisations
  • Non-service users
  • Older people
  • Other local service providers
  • Parents
  • Police
  • Pupils
  • Residents
  • School staff
  • Service users
  • Statutory Groups
  • Ward Councillors
  • Young people


  • Business and local economy
  • Community and living
  • Environment
  • Transport and streets